This motto is the core of iMed Group's Total Quality Program. Quality begins by establishing clear and measurable performance goals for every service or product that we offer to our clients. In addition, every process, system and employee are assigned individual performance goals with a clear picture as to how they contribute to accomplishing the overall goals. In order to ensure that our goals are reasonable, we use benchmarking to compare iMed's present performance with that of companies providing similar services and products as well as against iMed's prior performance. Clearly defined, challenging goals provide iMed Group with the roadmap we need to guarantee our clients the highest quality services and products.